Privacy Policy
Last updated: 7 September 2026
1. Information We Collect
When you book a ride or enquire through our website or WhatsApp, we may collect:
- Your name and phone number
- Pickup and drop-off locations
- Travel date and time preferences
- Number of passengers
- Any special instructions provided
2. How We Use Your Information
We use the information collected to:
- Confirm and manage your booking
- Communicate trip details, driver information and updates
- Improve our services and customer experience
- Resolve disputes or complaints
We do not sell, rent or share your personal information with third parties for marketing purposes.
3. Data Retention
We retain your booking information for up to 12 months to support customer service requests. You may request deletion of your data at any time by contacting us.
4. WhatsApp Communications
When you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy. We use WhatsApp solely to confirm bookings and provide trip support.
5. Cookies & Analytics
Our website may use anonymous analytics (Vercel Analytics) to understand page traffic. No personally identifiable information is collected through analytics.
6. Contact Us
For any privacy-related questions or to request data deletion, please contact us:
- 📞 Phone: +91 97894 77535
- 💬 WhatsApp: +91 97894 77535
- 📍 Address: 39, Mullai Nagar 2nd Street, Virattipathu, Madurai – 625 016
